Effective Date: 06/01/2022
Introduction
At RTV Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the personal information we collect from our clients, customers, and website users in the course of our warehousing and logistics services. We value your trust and want you to understand how we handle your personal information.
Information We Collect
- Personal Information: We may collect personal information including, but not limited to, your name, contact information, address, email address, and payment details when you use our warehousing and logistics services.
- Transaction Information: We may collect information related to your transactions with us, such as shipment details, delivery information, and order history.
- Website Usage Information: We may collect data about your interaction with our website, including your IP address, browser type, device information, and browsing history.
How We Use Your Information
We use the personal information we collect for the following purposes:
- Providing Services: To provide warehousing and logistics services, process orders, and fulfill shipments.
- Customer Support: To respond to your inquiries and provide customer support.
- Communication: To send transactional and service-related communications, including updates, invoices, and order confirmations.
- Marketing: To send you promotional materials and information about our services if you have opted in to receive such communications.
- Improvement: To analyze and improve our services, website, and customer experience.
- Legal and Compliance: To comply with legal obligations and protect our rights, safety, and the rights, safety, and property of others.
Disclosure of Your Information
We may share your personal information with:
- Service Providers: Third-party service providers who assist us in operating our business and providing our services.
- Legal Compliance: In response to legal requests, court orders, or to comply with applicable laws and regulations.
- Business Partners: With our business partners when necessary to provide you with the services you have requested.
- Marketing: With your consent, we may share your information with third parties for marketing purposes.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or method of electronic storage is entirely secure, and we cannot guarantee its absolute security.
Your Choices
You have the following rights regarding your personal information:
- Access and Correction: You may access and update your personal information through your account settings or by contacting us.
- Opt-Out: You may opt out of receiving marketing communications from us by following the instructions provided in such communications.
- Data Deletion: You may request the deletion of your personal information, subject to legal obligations.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or store information from children under 18.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on our website, and the revised policy will be effective immediately upon posting.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please contact us.
Thank you for choosing RTV Solutions for your warehousing and logistics needs. Your privacy is important to us, and we are committed to safeguarding your personal information.
